Privacy Policy

At TRG Group (“we”, “us”, or “our”), we respect your privacy and are committed to safeguarding the privacy and security of information by users of our website https://www.trggroup.in (“Platform”).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws, including the Real Estate (Regulation and Development) Act, 2016 (RERA).

This Privacy Policy forms a legally binding agreement. By accessing or using our Platform, you consent to the terms and conditions mentioned herein. Please read this Privacy Policy carefully before using our Platform. This Privacy Policy is an electronic record under the Information Technology Act, 2000 (“IT Act”), and rules made there under, as amended, from time to time, and does not require physical or digital signatures.

1. What This Privacy Policy Covers

Applies to personally identifiable information and sensitive personal data or information ("Data") collected through our Platform.
Does not apply to entities not owned or controlled by us, or disclosures required under law.

2. Information We May Collect

2.1. Personal Information

Personal Details: Name, DOB, gender, nationality, marital status, email, phone, address
Email Interactions: Responses to emails or inquiries
Government IDs: Identification documents
Other Details: Inquiry forms, feedback, surveys

2.2. Sensitive Personal Data or Information (SPDI)

Financial Information: Bank account, transaction history
Biometric Data: If collected at project sites
Other SPDI shared during services

2.3. Automatically Collected Data

Technical Info: IP, browser, OS
Usage Data: Pages visited, time spent, search terms
Cookies/Tracking: Cookies, pixels, trackers
Log Data: Platform interaction history

2.4. Third-Party Data

Data from partners or regulatory bodies with your consent or legal justification.

3. How We May Use Your Information

To handle inquiries, bookings, sales
To process payments securely
To provide customer support
To send updates, notifications, and offers
To personalize services and content
To analyze Platform usage
To comply with legal obligations
To manage audits, accounting, or analytics
To assist in mergers or business transitions
To prevent fraud or unauthorized access
To protect Platform, users, and our rights

4. Sharing Your Information

With internal employees/contractors under confidentiality
With group entities for joint operations
With trusted service providers under strict agreements
With vendors to respond to inquiries
When legally required
During mergers or acquisitions with confidentiality
With partners for marketing (with your consent)

5. User Consent

By accessing our Platform or sharing data, you consent to the collection, use, and sharing of data as per this policy and Indian laws.

6. Data Retention

We retain your data only as long as necessary for intended purposes or as required by law. Non-personal data may be stored for analytics.

7. Cookies

We use cookies and similar technologies to improve user experience and track usage. You can disable cookies in browser settings. Refer to our Cookie Policy if available.

8. Your Rights

Access: Request a copy of your data
Rectification: Correct inaccurate info
Erasure: Request deletion (where allowed)
Restriction: Limit certain data processing
Objection: Refuse marketing or profiling
Portability: Receive data in portable format
Withdraw Consent: Stop consent-based processing
Complaint: Lodge complaints with a data authority

To exercise your rights, contact the Grievance Officer mentioned below.

9. Third-Party Links

We may link to external websites. Their privacy policies apply, and we are not responsible for their practices. Please review their terms before sharing data.

10. Governing Law and Jurisdiction

This policy is governed by Indian law. Any disputes shall fall under Delhi courts’ jurisdiction.

11. Policy Updates

We may revise this policy from time to time. Updated versions will appear on the Platform with the "Last Updated" date. Continued use implies consent to the updated terms.

12. Severability

If any clause in this policy is found invalid, it will be removed without affecting the rest of the policy.

13. Contact Us

TRG Group
B-92, Sector-63, Noida – 201301
Email: info@trggroup.in
Phone: 0120-4373210

14. Grievance Officer

Name: Manager-HR & Communication
Email: info@trggroup.in
Phone: 0120-4373210

By using our Platform or services, you agree to this Privacy Policy.